Definition of OPTIMISM
: an inclination to put the most favorable construction upon actions and events or to anticipate the best possible outcome
The gleam in this elderly salesman’s eyes and the flash of
his shark-like teeth as he hungrily appraised us revealed the heartless soul of
a trained “closer”, a man who would
settle at nothing but a sale!!!
Used-car
sales people are not overly subtle, but this man’s appetite for a big
sale was undoubtedly whetted by the comment of this prospective customer saying he wanted…
what? TWO Cadillacs??!!! Optimism and
confidence radiated from this sales professional.
Standing in the Used Car Lot of a Huntington Beach CA. Cadillac
dealer, I wondered if I had made a terrible mistake by revealing my intent too
early in the game. Having just returned
to the United States after a number of years in the Middle East, we needed two cars, something really nice in used,
low mileage vehicles.
My wife, Gail, found a nice
older Coupe deVille with low mileage, a butterscotch color… nice but not too
exciting.
That yellow two-door Coupe deVille hardtop with the brown leather interior, front and center on the car lot, had my name written all over it. I drooled over that car, the spotless paint job, its low mileage, obviously well-kept and probably driven by a little old schoolteacher who didn’t spend weekends as a NASCAR driver.
The scene shifts, some time later a new position opened up and we would be moving. On our initial
driving trip from the Los Angeles area to Houston for a house-hunting trip we decided to drive my
baby, the Yellow Dream. Even after two
years the car was still my dream car and it was running like a top.
On our second day of the trip, as we approached a small town
just after entering New Mexico she
started running funny, intermittent misfires, engine losing power momentarily
and then catching back on. The stretch
of Interstate 10 through New Mexico is rather long and lonely and we decided to
stop and have the car looked at. It
failed one last time, gave its last gasp as I drifted in to what looked like
the only service station in town. Matter of fact it, looked like about the only
thing in town other than a small motel and restaurant just down the street.
The taciturn service station attendant, known as Eugene, the
only person present, offered that he was the “mechanic on duty”. “What’s the problem?” he asked, with a remote indifference. After a brief description of what we were
experiencing, Eugene, slowly got up, strolled over to get a
mechanics “creeper” and and rolled under the car. At that point I knew we were in trouble. I had described the engine trouble we had experienced but Eugene and his trusty Creeper rolled under the back of the car to have a look. I’m not an accredited mechanic but I do know where the engine is, and it isn’t in the back of the car. Things were not looking good.
mechanics “creeper” and and rolled under the car. At that point I knew we were in trouble. I had described the engine trouble we had experienced but Eugene and his trusty Creeper rolled under the back of the car to have a look. I’m not an accredited mechanic but I do know where the engine is, and it isn’t in the back of the car. Things were not looking good.
Eugene finally got up and popped the hood. After some poking, spitting tobacco juice,
more looking, more spitting, a little scratching of the head, Eugene pronounced
that we needed some “parts”, which apparently could only come from some far
distant place and would arrive “tomorrow” on the daily Greyhound bus. He recommended that we get a room at the
hotel just down the street. As we slowly
made our way to our overnight lodging, we were alone on the deserted street except for
the tumbleweed, rolling swiftly ahead of the dry, dusty, desert wind, the scene reminiscent of an old western movie.. Ever the Optimist, I encouraged my wife to
see the bright side, we were safe, not stranded on the road and there was a
small bar and restaurant next to the hotel. I
was sure everything would work out just fine.
Glowing with a renewed sense of Optimism we freshened up and walked next door to the restaurant. The entrance led directly into the Bar and in the dim light it was hard to see clearly, but we could make out the features of the two swarthy, Native American men, large western hats shading their unsmiling, sun ravaged faces, both turning to give us a blank stare, as if to say, “What are you doing in our town”?
We took seats a few stools away. It was a very small place so we couldn’t get very far distant. While Gail reached for the menu, I quickly refreshed my memory, going over one more time the recommended steps from the “Fight or Flight for Dummies” book I had read recently, just in case things went downhill.
One of the men slowly turned towards me and said, in a dull,
unfriendly voice “What are you doing here”?
Summoning up my bravest command voice, I replied, “Well our car broke
down. We won’t be here long. We are driving to Houston, where I just got a
new position at Brown and Root, an international engineering and construction
company." Well.... at that they both jumped off their stools and came over! We became instant friends as we shook hands and they pounded me on the back. In the Mother of All Coincidences, it
turned out that they too were “Rooters”, a slang name for Brown & Root employees,
and were temporarily assigned to this outpost working a project some miles south of town. The tension broke, they hadn’t been mean
thugs after all, and the fear and suspicion was in my own thinking!! Optimism was renewed. Now relaxed, Gail and I enjoyed a nice
dinner.
The next day wasn’t good for Optimism. Eugene had bad news. The parts didn't make it onto the Greyhound and it would be still another day... another night in the small motel, the one with the inadequate bed, inadequate shower and the 4" TV screen.
Greyhound came through, the necessary parts finally arrived, and Eugene "streaked" into action. But, alas, the new parts didn’t fix the problem. We don't know what Eugene did but it didn't work. At this point a command decision was made to tow the car to Deming NM to an authorized Cadillac dealer. The tow truck arrived and Gail and I took a very expensive taxi ride to Deming, since there were no car rentals in town.
Greyhound came through, the necessary parts finally arrived, and Eugene "streaked" into action. But, alas, the new parts didn’t fix the problem. We don't know what Eugene did but it didn't work. At this point a command decision was made to tow the car to Deming NM to an authorized Cadillac dealer. The tow truck arrived and Gail and I took a very expensive taxi ride to Deming, since there were no car rentals in town.
Well, apparently due to the things that Eugene had done to the car,
when the Deming mechanic tried to start the car it burst into flames. Now more parts were required, a new wiring
harness and more electrical system components had to be replaced. Sure, these were additional delays but I was Optimistic that the Dealer
would be able to fix things. At least the motel here was a step up.
Finally, on the road again, Houston bound, with everything
fixed, Yellow Dream was running fine… for a while. But then…
electrical system problems
started cropping up… the electric windows weren’t operating properly, then
radio quit working, turn signals… kaput.
As we pulled into El Paso Texas I saw a billboard for a Cadillac Dealer
and decided to make a stop, no confidence in making it farther down the road.
As we pulled off the Interstate and drove into town Gail spotted the dealership. As I turned to look, I could almost see the sign, it wasn’t far,
less than a block away, but somehow my vision was impaired… wonder where that smoke
is coming from… NOOO!! My beautiful car was on fire... AGAIN. Jumping out of the car as it came to a stop at the curb, my Optimism vanished. My Yellow Dream was at an end.
We walked a half a city block to the Cadillac dealership and
were met by a salesman as we walked onto the lot. He had the same gleam in the eyes, same shark-like toothy smile, same
Optimistic glow, apparently a standard uniform for salesmen of this particular
brand of car. Very humbly I said, “I
need to buy a car”. “Do you have a trade-in?”
he asked politely.
Pointing down the street I said, as Optimistically as possible, under the circumstances, “I do indeed. Do you see the car on fire down there? That’s her.” So... with minimal credit for a trade-in, we bought another Cadillac.
But about Optimism. A
month or so later, I received a call from… Eugene. He wondered when I was going to pay the $128
charge I owed him for destroying my car at his shop.
I took off my hat, bowed my head in respect… I was talking to a GENUINE OPTIMIST!!!
I took off my hat, bowed my head in respect… I was talking to a GENUINE OPTIMIST!!!